Park Rules – Drouwenerzand Amusement Park
To ensure a pleasant and safe visit for everyone, park rules have been established. By visiting our park, you automatically agree to these park rules. We wish you a pleasant day and hope that the following guidelines will contribute to an enjoyable visit.
Article 1 – Access to the Amusement Park
1.1 If you wish to leave the park temporarily, this is only possible if you have first received a day stamp on your hand. You are responsible for ensuring that the stamp remains clearly visible.
1.2 Copying or reselling entrance tickets is prohibited.
1.3 Guests of Drouwenerzand Holiday Park receive a daily entrance ticket granting access to the park. When temporarily leaving the park, Article 1.1 applies.
1.4 Guests must wear appropriate clothing for reasons of hygiene, safety, and respect for children and other visitors. Wearing swimwear on attractions is not permitted.
1.5 It is strictly forbidden to remain in the amusement park outside opening hours.
1.6 If the park closes due to force majeure or extreme circumstances (for example weather conditions) beyond our control, no refunds will be given.
1.7 We reserve the right to change opening days and/or opening hours during the season.
1.8 No refunds will be granted for purchased products or services.
1.9 Expressing political or ideological views publicly or holding demonstrations in the park is not permitted.
1.10 Persons aged 12 and older are not allowed to enter the park in costume or with face paint.
Article 2 – Injury, Theft and/or Damage
2.1 Drouwenerzand Amusement Park is not liable for injury, theft, or damage to your personal belongings. This also applies to items temporarily taken by one of our employees. Entering the park is entirely at your own risk.
2.2 Parents and guardians (or schools, institutions, etc.) are liable for damage caused by individuals under their supervision.
2.3 In the event of theft, the police will always be contacted.
2.4 If you experience damage or injury, this must be reported to a supervisor before leaving the park. If reported afterwards, Drouwenerzand Amusement Park cannot be held liable.
Article 3 – Attractions / Play Equipment
3.1 All attractions have their own safety regulations regarding minimum height, physical condition, and other safety requirements. These rules and instructions from staff must always be followed.
3.2 It may occur that an attraction or play structure is temporarily out of service due to repairs or maintenance. Attractions may also close temporarily due to weather conditions. This does not entitle visitors to a refund or compensation.
3.3 On less busy days, it may occur that one employee operates two attractions and/or that some attractions open at 11:00 AM. We kindly ask for your understanding.
3.4 Wearing footwear is mandatory on most attractions. In some attractions, shoes must be securely fastened to the feet (no flip-flops).
Article 4 – Food and Drinks
4.1 Food and drinks provided as part of our all-inclusive formula may not be taken outside the park. Random bag checks may occasionally take place.
4.2 Please dispose of your waste in the designated containers.
4.3 Please only take food and drinks that you will actually consume to prevent food waste. Intentional waste may result in a park ban.
Article 5 – (Domestic) Animals
5.1 For hygiene and safety reasons, animals are not allowed in the amusement park, with the exception of guide dogs.
5.2 If a pet is reported to be inside a car in the parking area, we will be obliged to contact an animal welfare organization.
Article 6 – Camera Surveillance / Photos and Video Recordings
6.1 For your safety and the protection of our property, the park is monitored by cameras. We handle these recordings with care and comply with privacy legislation (GDPR).
6.2 During your visit, photos and/or video recordings may be made for promotional purposes. If you prefer not to appear in images, please inform the photographer or film crew.
6.3 In some attractions, a photo may be taken of you which can be purchased at the exit.
Article 7 – Alcohol, Drugs, Violence and Nuisance
7.1 Excessive alcohol consumption, the use of drugs, vandalism, violence, or other inappropriate behavior is prohibited. In case of incidents, the police will be contacted.
7.2 We do not serve or sell alcohol to persons under the age of 18. If there is any doubt about age, our staff will request a valid ID. If you are under 25, please have your ID ready. It is prohibited to give alcohol to persons under 18. Violations will result in removal from the park and a park ban.
7.3 Carrying weapons or other dangerous objects is prohibited.
7.4 Glassware may not be brought into the park. Glassware provided in the VIP area must remain there.
7.5 The use of sound equipment or music devices that cause disturbance is not permitted.
Article 8 – Smoking Policy
8.1 Drouwenerzand Amusement Park is smoke-free, except for designated smoking areas.
8.2 This smoking policy also applies to e-cigarettes and vapes.
Article 9 – Parking
9.1 Please follow the traffic rules on our parking areas and the instructions of our parking attendants.
9.2 Parking fees apply for our parking area. The parking area of restaurant Robin Hood is reserved exclusively for their guests, buses, and visitors with disabilities.
9.3 Parking is entirely at your own risk. We accept no liability for damage or theft.
Article 10 – General
10.1 In order to provide a pleasant visit, we may process personal data in certain situations. Please refer to our privacy statement at
drouwenerzand.de.
10.2 Advertising, collecting donations, or offering goods is not permitted without permission from management.
10.3 The use of drones is not permitted without permission from management.
10.4 If you encounter anything during your visit that does not meet your expectations, please report it to one of our staff members.
10.5 Staff members are entitled to remove persons from the park if they do not comply with the park rules. In such cases, no compensation will be provided.
In all situations not covered by these regulations, the management will decide. The park management also determines the correct interpretation of these rules.
Management
Drouwenerzand Amusement Park
